Mews POS Release notes

We previously introduced the Mews Digital Assistant, an AI-powered chatbot, designed to elevate your Mews Support experience. Now, Mews Digital Assistant is enabled for Mews POS, and accessed directly from the support button in Mews POS.

Animation showing  a user clicking on the support icon in Mews POS to open Digital Assitant

Here are some key features:

• ⚡ Instant Responses: Mews Digital Assistant ensures you receive quick answers to your questions. Get the information you need instantly without leaving the Mews POS dashboard.

• 🧠 Knowledge-base Integration: The digital assistant taps into the extensive Mews knowledge base to provide you with accurate and up-to-date information. It also conveniently links to further articles for in-depth reading.

• 🌐 Multilingual assistance: It is available in all our five core languages, English, French, Spanish, Dutch, and German. Mews Digital Assistant is ready to assist you in your language of preference.

• ❓Effortless support connection: If you still need more information, the digital assistant can create a support ticket for you.

Go ahead and try it out! Simply access it by clicking on Support in your Mews POS. Remember to ask specific and follow up questions to get the best results.

Learn more about interacting with the Mews Digital Assistant here.